Patient letter templates are available for the most common scenarios. These templates can be customized to meet your needs. However, we ask that you follow these patient letter standards.
Best practices:
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Clear and simple information is best
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Keep the patient at the center
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Reassure, answer anticipated questions, and validate patients’ feelings.
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DO NOT change the UVA Health logo or branding on the letters
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DO feel free to customize the header with Clinic or Department/Division name, footer with appropriate address and signature.
Once you’ve customized your patient letter, please reach out to Printing and Copying Services for assistance with mailing: [email protected]
Common patient letter scenarios:
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Provider joining/leaving or retiring
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Change in services
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Clinic opening/closing/moving